The TCG Outlet

Help centre

Questions? Sorted.

Everything you need to know about orders, condition, authenticity and returns. Can’t find it? Just ask.

Orders & delivery

Orders placed before 2pm Monday to Friday are dispatched the same day. Orders placed after 2pm or at weekends go out the next working day.

Delivery is free on every UK order. Spend £20 or more and it goes tracked; under £20 it is sent second class, still free of charge.

Right now I ship within the UK only. International shipping is coming — join the mailing list to hear first.

Singles go into a perfect-fit inner sleeve, a standard sleeve and a rigid toploader, then into a team bag and a padded mailer or box. Sealed product is wrapped and boxed so corners arrive sharp.

Card condition guide

The card looks fresh from the pack. Under close inspection there may be a tiny factory imperfection, but no visible wear.

Minor edge or corner wear, or light surface scratches visible on close inspection. Still displays beautifully in a binder.

For singles over £20, yes — you’ll see the exact copy you’re buying. Lower-value singles may use a representative image, with condition described in the listing.

Authenticity

Always. Sealed product comes through official distribution and every single is checked for authenticity before listing. I never sell resealed or reproduction products.

Message me straight away. If a card is ever proven not to be authentic you’ll get a full refund, including postage.

Returns & payment

Yes — you have 14 days from delivery to return items in the condition you received them. Sealed product must be unopened. See the full returns policy.

Visa, Mastercard, PayPal, Apple Pay and Google Pay. Payments are processed securely and card details are never stored by The TCG Outlet.

For selected new sets, yes. Pre-order products are clearly labelled with an expected dispatch date.

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